PC Onsite - Monthly Service Contracts

Monthly Service Contracts

Please note, these plans are for labor only, parts and/or software are not included.

The PC Onsite Monthly Service Contracts are a flat fee, pre-paid service plan. They are custom designed with the needs of small businesses in mind. Plans are also available for home and home office users.

Contracts are for one year and may be subject to adjustment upon renewal.
The monthly rate is designed for each individual client and determined by many factors, including, but not limited to, the following: number and type of workstations and servers, type of network, frequency of routine maintenance, hours available for access to systems, use of remote control options, etc.
The minimum rate for a service contract is $500.00/month
There is a one-time administrative setup charge of $100.00.
As part of the service contract, you will also have a certain amount of time available for general service each month. Accrued time may be used on any combination of service tasks, tutoring, or consultation.
Any unused hours will be “rolled over”, for the duration of the contract. This is to provide a buffer, should a major problem occur.
The response time for a service call will usually be no later than the next business day, but is often the same day.
Should you exceed your pre-paid contract hours, there may be a per hour charge for any additional service provided.
Contract clients receive a ten percent (10%) discount off the hourly rates and a ten percent (10%) lower price on parts.

If you pay for the full year in advance, you will receive a 10% discount.

(Semi-annual payments receive a 5% discount.)