PC Onsite - About Us

About Us and Our Founder

Thank you for your interest in PC Onsite. Home users and small businesses need IT help, but usually have no one to call. This is why I started PC Onsite.

It is my personal goal to provide superior service, support, and advice to home users and small to medium-sized businesses.

For the small business owner, as well as the home user, what do you do when you need help? You usually have to break down your system, take it to a local shop or computer superstore, wait for an available technician, try to explain what the computer was doing, then leave it for several days (maybe even weeks) for repair, go back to get it later, and then try to remember how to hook everything back up. If you purchased your computer on-line, or through a “mega-dealer”, you usually have to wade through several menus on the telephone, only to be told that you will have to ship your system to them. We come to you. We believe that seeing the computer in its normal working environment is the best way to diagnose the problem. We also appreciate that you probably don’t have the time to run around town, carrying your PC to be fixed. This is why we make “house calls”.

Nearly every business needs computers, but most small to medium sized companies have neither the need, nor the resources, for full-time IT staff. Doctor, dentist, attorney, accountant, realtor, insurance agent, salesman, contractor, mechanic, shop owner -- can you think of any business that does not need computers for something? The big companies have in-house staff for IT support. But what do you do if you don’t? You call us. There is no need to pay for a full-time staff technician, when you only need occasional service. We will come as needed, for an hourly fee, or we can tailor a service plan to fit your budget and your business. We are your on-call, on-site IT department.

As for myself, I bought my first computer, just for myself, in 1985, and have been a "computer guy", in some capacity, ever since. A few years later, I was helping family, friends, neighbors, classmates, and co-workers with their computer issues. From that humble beginning, after referrals to help other people, folks eventually started asking me to look at issues at their offices. Once I realized the need for service in the residential and small business market segment, PC Onsite was born. I recognized that there is a large group of people and businesses out there, who seem to be generally overlooked by the service providers of the Information Technology profession. In addition to the computer related jobs I have had, I have also held various positions in the hospitality, sales, banking, and security fields. Most of these were customer service oriented jobs, which I had during and between my college years. In addition to Computer Information Sciences, my academic areas of study also include: accounting, business management, history, mechanical engineering, and political science.

The reason I mention a little about my own history is to demonstrate that we bring with us a wide-ranging and varied background, which has given us an expansive, multi-faceted range of knowledge and experience to draw upon. At PC Onsite, we are not narrowly focused technical robots. Because we know how to think “outside the box”, we can work with you to understand your specific needs. We have had to learn how to work with all kinds of different people, from various backgrounds, in different situations, all with similar, but never exactly the same, needs. This means that we can understand your particular and unique needs and can develop a solution that fits you and/or your business.

We pride ourselves on being innovative, imaginative, creative, resourceful, and persistent. We refuse to back down from a challenge. Long hours and hard work have never deterred us from getting the job done. We have a talent for taking any problem thrown at us, and finding a way to solve it.

As part of my personal philosophy of customer service, we give all new customers a free evaluation. You only incur a fee, after you decide to have us do the work. Call us, if you have any questions. We are here to help.

Thank you for your time,

Lee Moody